Uncovering Hidden Issues: A Guide to Troubleshooting Your Cox Cable Box 'Big Black Box Obscuring My Contour Cox Cable'

Are you experiencing frustrating issues with your Cox cable box, only to find that the culprit is not what you expected? In this article, we'll explore some common problems and solutions to help you troubleshoot your way to a smoother viewing experience.

The first step in troubleshooting is to identify the problem. Are you unable to connect to the internet, or are your channels not loading properly? If it's the latter, it may be due to the big black box obscuring your contour Cox cable. But what exactly is this mysterious box, and how can you eliminate its interference?

The 'big black box' in question refers to the Contour 2 device, a digital set-top box provided by Cox Communications. While it's designed to enhance your viewing experience, it can sometimes malfunction or become obstructed, causing issues with your cable signal.

One common issue with the Contour 2 is that it may timeout due to inactivity. This means that if you don't use the device for an extended period, it will automatically shut down to conserve energy. To resolve this, simply reboot the box by unplugging it from the power outlet and plugging it back in.

Another potential culprit is the sleep timer feature on your Contour 2. If set incorrectly, this can cause the box to turn off or malfunction. Check your settings to ensure that the sleep timer is disabled.

If these troubleshooting steps don't resolve the issue, it may be worth considering resetting your cable box altogether. This will erase all saved data and settings, so be sure to record any important information before proceeding.

In some cases, the problem may lie with Cox's services rather than the Contour 2 itself. If you're experiencing issues with your internet connection or channel availability, it may be worth contacting Cox support for assistance.

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In conclusion, while the big black box obscuring your contour Cox cable may seem like a daunting problem to troubleshoot, by following these simple steps, you should be able to identify and resolve most common issues. Remember to check your settings, reboot your device, and consider resetting or contacting support if necessary. Happy viewing!

Big black box obscuring my contour cox cable